Mutual Exchange Manager provides organisations with a flexible solution that will work for both customers and staff by providing a self service solution. Customers who are actively looking for potential properties can register their current property on Mutual Exchange Manager. They can also register their preferences for the type of property and area to which they are hoping to move.

Customer Focused Mutual Exchange

• Fully searchable database of properties
• Assisted back filling of properties for members
• Accommodation required matching system
• Automated notification to staff once choices are made

Customers search Mutual Exchange Manager for properties based on their criteria. Once an exchange is identified the housing staff are notified automatically so they may broker the exchange for the customers.

The ODPM has indicated that it will become mandatory to provide an online, local mutual Exchange system for Local Authorities.

Mutual Exchange Flyer